Should you opt Bharti Axa Car Insurance Plan ?

Bharti Axa Car Insurance Plan ReviewBharti Axa Car Insurance Plan Review

My car insurance is going to expire in the next couple of months. I had some free time this week and was inquiring about some of the car insurance policies. One of the car insurance policy which I have seen as unique is Bharti Axa Car Insurance Plan. This car insurance policy comes with several Add-ons which can help you to claim to the maximum extent of loss / repairs done. In this article, I would provide a complete review about Car Insurance Plan of Bharti Axa, its features, details about add-ons and major exclusions and step-by-step process of Bharti Axa Car Insurance claim settlement process.

Main Features of Bharti Axa Car Insurance Plan

1) Basic Cover of the car which includes

  • Comprehensive coverage of car insurance from theft, damage by fire and damage by accident
  • Third party liability if other people claim against you
  • Personal Accident Coverage up to Rs 2 Lakhs for the driver in case of death or total disablement from accident

Also Read: Diesel Vs Petrol Cars – Which is better in India?

2) Road Side Assistance which includes

  • On road assistance of break-down for minor repairs
  • Towing your car to the nearest garage
  • Assisting you in case of a flat tire
  • Lost key support
  • Emergency fuel assistance

3) Your vehicle insurance at Bharti AXA offers you cashless servicing across India

What are the special Add-ons which you can customize for your car insurance?

1) Depreciation coverage: You can claim 100% of value replaced due to damage without any deductions.

2) Full Insurance Coverage: You can claim full insurance coverage for theft or loss of your vehicle which includes road tax and insurance amount too. Means you would get on-road price back to you.

3) Medical Expenses: You can claim Rs 10,000 per person for injured which includes for driver and passengers who are travelling due accident towards medical expenses.

4) Personal Accident Coverage: Rs 1 Lakh for each passenger travelling during accident in case of death or total permanent disability or partial disability.

5) Hospital Cash: In case of hospitalized after accident and not able to go to work, you can claim Rs 1,000 per day for maximum 30 days which is for out of pocket expenses.

Are there any discounts on premiums for car insurance taken online?

You can get additional discounts for car insurance taken online for the following:

  • ARAI approved anti-theft device
  • Voluntary deductibles

What is not covered in Bharti Axa Car Insurance Plan?

The following are not covered as part of this plan.

  • Common wear and tear.
  • Loss / Damage due to depreciation of vehicle.
  • Electrical / mechanical breakdown of vehicle.
  • Loss of vehicle outside geographical boundaries of India.
  • Loss / Damage of vehicle caused when driving under intoxication.
  • Damage of the vehicle caused without a valid driving license.
  • Loss / Damage of vehicle during nuclear risks.

What is the process of claim in case of damage or theft of vehicle?

In case your vehicle is stolen or damaged due to accident, you can follow the below process.

Also Read: Various ways you can reduce your insurance costs?

Step-1 – Notify your claim at 080 4912 3900 or mail to You would get registration no for your claim. You can keep below details ready when you are calling them, which you can help you to speed up the process

  • Your contact number
  • Policy number / vehicle number
  • Date and time of loss / damage of your vehicle
  • Location where it occurred
  • Nature and extent of the loss
  • Nature of injury (if any)

Step-2  – Send your vehicle for repair along with necessary documents which includes claim form, self attested RC book and copy of driving license, FIR/Charge sheet in case of accident etc.

Step-3 – Surveyor inspects your vehicle and provides spot approval. Get your vehicle repair done

Complete brochure of Bharti Axa Car Insurance Plan can be downloaded from here

Conclusion: While these add-ons are good, but they come with an additional charge. Bharti Axa insurance policies come with low premiums. You can review this policy and consider if this suits you better. I am not yet made decision about considering this plan as I am still reviewing some more plans.

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Bharti Axa Car Insurance Plan

Note: I am not well and taking help of family members to type and post article on this blog. You may see delay in responding to comments

Suresh KP


  1. Dear All,

    Please don’t buy Bharti AXA insurance, they doesn’t have any customer service, they are cheating customers by putting their own terms after you get into a claim .

    I made a claim for my car, Claim No.19M072V1, they have deducted around Rs.17000 without intimating any thing to me, I tried to contact their customer  service team but got any response other than the surveyor number, but that person doesnt had the courtesy to respond to the calls and messages, and finaly I compelled to make the payment .

    I tried to get the details through the grievance cell of Bharti AXA, even after 10 reminders and follow ups with their CEO also there is no solution yet .

    hence I am advising friends please don’t get into the trap of this  fraud company . you will loose your money for insurance but will not be getting any support during claim .

    I will update further improvements if any in this platform .

    Be vigilant .


    Sibin Joseph

  2. Dear Pankaj,

    Thanks for sharing your feedback. However, in order to serve you better please email your query along with your location, complete contact details and policy number to

    Best Regards,
    Bharti AXA General Insurance

  3. i agree with Mohit..i have also taken bahrti Axa zero Dep police last year….my mirror damaged dew to some movment…i went to showroom…i started follow up with bharti Axa ….i talked at least 10 representative…but not satisfactorty respose …..inpector inspected my vehicle without my presence & also not listen to my statement……..they started llike  Baal ki khal …..they pay for mirror damage not my bumper damage………i must say not to go for bharti axa……………

    1. Very poor service among all car insurance companies,,they don,t respond at all,,,they don,t care about consumers,,,,,

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