What is Paytm Mobile Wallet and how safe is this?

What is Paytm Mobile Wallet and how safe is this virtual walletWhat is Paytm Mobile Wallet and how safe is this?

These days, mobile has become part of our fast track life. If you are thinking about speeding up utilility payments, quick shopping, then Paytm mobile Wallet would help you. There are more than 100 million users using Paytm mobile wallet which is approved by RBI. What is this Paytm mobile Wallet all about? What are the benefits of Paytm mobile Wallet? How safe is this Paytm mobile Wallet for online payment transactions?

What is Paytm Mobile Wallet?

Paytm is mobile e-commerce company started initially for mobile re-charges, payment of utility bills etc., However considering enormous opportunities, Paytm has quickly grabbed the market place and now is top payment App in India. This mobile Wallet leader App is being used by more than 100 million users and several Apps are covered for payment.

Paytm Wallet, a secure digital wallet that lets you manage your money, recharge, pay bills, shop on Paytm, send money to friends & pay for various brands & services like Uber, MakeMyTrip, BookMyShow etc.,

How Paytm Mobile Wallet works?

  • Download Paytm App from google store or from this link directly –> Paytm mobile app.
  • Register with your mobile number or email ID (optional) along with password.
  • You would get OTP on your mobile number. Enter OTP and your registration is complete.
  • You need to transfer money from your bank account or credit card to your paytm Wallet so that you can use it.
  • Click on “Add to money to Paytm Wallet” option, enter amount and click “Add money to wallet”. This would take you to screen where you can select credit card/debit card/internet banking where you can transfer money to your paytm mobile wallet. Money re-charged to paytm is called “Paytm cash”. Means you need to have balance in paytm cash in order to make utility bill payments etc. See the below screen shots.

Paytm-Adding money to wallet-2

  • Once money is in your paytm wallet, you can use to make payments or use for shopping. You can visit home page and click respective tab to make payment.

Paytm-Payment for utility

What are the benefits of Paytm Mobile Wallet?

  • It is quick, simple to download and register. Mobile App is free.
  • Paytm offers quick re-charge and utility bill payments apart from shopping from paytm website or from other websites.
  • You can get discounts while shopping.
  • Paytm offers exciting coupons which can be redeemed while shopping. These coupons are delivered to your email ID when you re-charge your paytm mobile Wallet.
  • If you have promo code, you can enter and avail discounts and cashbacks.
  • In case of refunds, such refund amount is credited to your Paytm mobile Wallet where you can use lateron for other payments.

Any negative points about Paytm mobile Wallet?

  • There are several users complaining paytm as worst mobile payment App.
  • There are many users complaining that NO help in case of wrong orders placed by them at paytm. In case they want to cancel or modify their order, no quick customer support. They need to wait for hours to get connected to customer support.
  • There is delay in delivering products purchased on paytm site directly. Some claim products are delivered even after 15 days.
  • There are reviews at mouthshut.com saying fake products being sold on paytm site.

How safe is this Paytm Mobile Wallet?

  • Online payments has been posing risk for some time. We are seeing several frauds happening while making online payments through credit card or net banking where credit card nos and passwords are being stolen. Now the question is how safe is Paytm mobile Wallet.
  • Paytm Mobile Wallet has been approved by RBI.
  • Currently this is being used by more than 100 million users. Currently Paytm services several million mobile apps for payments. This creates more trust about paytm.
  • However, one should consider the experience of shopping also to rate it. You can use this for utility bills, bus ticket booking, cinema ticket booking etc., In case you had bad experience earlier, for shopping, you can use other Apps / websites and use Paytm for payments only.

Readers, what is your view on paytm virtual mobile wallet? What are your experiences of using such mobile payment App?

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What is Paytm Mobile Wallet and how safe is this


  • Krishan

    I have done quite a few transaction, Really attractive offers but they take minimum 10-15 days to deliver(Bangalore).. Really they should improve on delivery process. Rest so far is good

    • Venkata Ratnam Rayala

      Paytm had to stop selling Gold coins some time back because most of them were fake.The whey protein powders they sell are fake and if you tell them that they will say you to return the product but never take action on the seller.What does that mean if paytm was genuine they would have blacklisted the supplier but they never do that.Also they sell Axis Bank Gift card at a discount of 3% i.e. you buy Rs.10000 card at Rs.9700 and how do you think they make money.They are running a ponzi scheme where by the next customers money is used to fund the previous customer.Try buying one, the card is never activated before 15 to 20 days i.e. after 20-30 emails exchange and if you ask for refund,they do not do that.Try buying a DSLR camera and you will get a used one with bonus pictures.All these happened to me personally. But I still do all my recharges on paytm because of the cashbacks given on all these products.Also most of the indian shoppers cannot make out difference between Genuine and duplicate products.The Watches,cosmetics,Protein Powders,Clothes,Headphones etc all are shown branded but if you examine closely using online resources most of them can be made out to be fake .So buyers be very careful while dealing with paytm or for that matter any online company.But the better one is Amazon.

  • Kishore

    I’m using Paytm Wallet to pay bills/recharges/bus ticket bookings etc.. So far so good. I’ve not done transactions in heavy amount. Till now it’s fine.

    • venkata ratnam rayala

      Never buy products from paytm as they are mostly fake and one more tip that will save your life “NO GIFT CARDS” and “NO IMPORTED FOOD PRODUCTS” because gift cards are non-refundable and the company which provides these gift cards is “Giftcardsindia” which has its office in Malad,Mumbai which is a big cheat and fraud and most imported food products are 100 percent fake.

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